Device Not Detected
- Try another USB cable (must be data-capable) and different port.
- Unlock the device (enter PIN) before opening Ledger Live.
- Restart Ledger Live and your computer if needed.
Sync / Balance Issues
- Ensure your Ledger Live is up to date and your internet connection is stable.
- Refresh the accounts or re-add the account if balances look incorrect.
- Check blockchain explorers for pending transactions if amounts are missing.
App Crashes / Freezes
- Reinstall Ledger Live after backing up necessary details; keep your seed safe offline.
- Temporarily disable antivirus or VPN to check for interference.